Van Mildert
DCS House
Mylord Crescent
Camperdown Industrial Estate
Newcastle Upon Tyne
NE12 5UJ

Privacy Policy

Van Mildert Landlord & Tenant Protection Limited is a Registered Data Controller, as defined by the data Protection Act 1998. Our firm reference number is Z2727179. You can find out more about our registration via the Information Commissioners Office website -

Van Mildert Landlord and Tenant Protection Limited is authorised and regulated by the Financial Conduct Authority, formerly the FSA, registered in England under number 7064255. Registered office address: First Floor, DCS House, Silverbirch, Camperdown Industrial Estate, Newcastle Upon Tyne, NE12 5UJ.

This privacy policy sets out how Van Mildert Landlord & Tenant Protection Ltd ("Van Mildert") uses and protects any information that you give Van Mildert when you use this website or when you are being referenced or when you are providing a reference for somebody else. Van Mildert is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement. Van Mildert may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/1/2013.

What we collect

The information we collect from tenant referencing applicants may include, but is not limited to, the following: The information we collect from tenant referencing referees may include, but is not limited to, the following:

What we do with the information we gather

We require this information to verify the suitability of potential tenants and thereby to make a recommendation to the letting agent and/or landlord who has requested the reference check. We will conduct checks and enquiries as required to verify the accuracy and truthfulness of information provided to us for tenant referencing purposes. The conclusions of our checks and enquiries may be forwarded to the letting agent and/or landlord relevant to the application.

Information security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including but not limited to encrypted website traffic, physically secure destruction of postal documents, physically secure premises, and suitably trained and monitored staff.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Distributing your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Van Mildert, DCS House, Silverbirch, Mylord Crescent, Camperdown Ind Est, NE125UJ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookie Policy

Cookies are small files which websites store on your computer in order to allow them to function properly - e.g. in order to allow the fact that you've logged in to be stored, or to record items you've added to your shopping basket. Van Mildert's website relies on cookies in order to allow it to perform certain tasks.

Van Mildert's Cookies

Parts of the website use cookies to remember the fact that you've logged in from your device, and to temporarily highlight errors on any input fields which you may have forgotten to complete. These cookies are not stored indefinitely and do not contain any personal information (eg your name). They are not used to track your movements between websites.

Google Analytics Cookies

Parts of the website utilise Google Analytics - a common package provided by Google which allows website owners to monitor the number of visitors to a website, which pages are most popular, etc. Google Analytics will place certain cookies on your device in order to allow this to happen. More information on Google Analytics can be found online here

What to do if you don't agree?

Cookies are an essential part of website technology, without which we can't support simple features like 'logging in'. If you're not comfortable with your device storing cookies you can disable it in your device's settings, but it's likely that the functionality of the website will decrease as a result. Where possible, we can conduct certain elements of our service via telephone instead, so you could call us on 01912560920 if you're uncomfortable with allowing cookies, and we'll do our best to assist.